How early should I arrive for my first appointment?

Please aim to arrive at least 5 minutes prior to your appointment for to allowing time for traffic, parking and use of the washroom.

What if I’m running late?

If you are more than 10 minutes late, you will be charged a late fee. If after 15 minutes you have not arrived, your appointment will be cancelled and charged for 50% of the service booked.

What is parking like?

There is plenty of free parking available on site. When you arrive please enter into the building continue to the first left to suite 154. Please ring the door bell upon arrival.

What are Ombré Brows?

Ombré Brows are a semi-permanent make-up procedure. This is done through the manual process of inserting pigment into the top layers of skin, similar to the tattoo process. It is a two step process consiting of the initial insertion of pigment and a touch-up 6-8 weeks later.

What do Ombré Brows look like?

The tails (ends) of the brows are darker, and moving towards the front of the brow, a slight fade is created for a natural look. Please keep in mind that results are not determined until the touch-up appointment is completed.

How long do Ombré Brows last?

Ombré Brows can last for 1–3 years. A touch up is required 6–8 weeks after the initial appointment. Clients that do not follow the after care instructions may require more touch up appointments. Factors that can cause your to fade faster include sun and UV light exposure, oily skin, exfoliating, as well as some medical conditions.

What do I need to know before booking my Ombré Brows?

Please avoid alcohol and caffeine for 48 hours prior to your appointment, as well as any blood thinners (Ibuprofen, Aspirin, Niacin) for one week prior to your appointment. Try to avoid booking during your menstrual cycle as it can increase pain sensitivity. Refrain from waxing, tanning or tinting the eyebrow area 3 days before your appointment. Lastly, please avoid having any facial treatments done such as microdermabrasion, chemical peels, and laser for 2 weeks before your appointment, and no facial injections 1 month prior to procedure. These precautions are taken in order to achieve the best results possible.

What do I need to know after my Ombré Brow service?

It’s normal to experience some swelling and soreness after your appointment. This will only last a few days, however if it persits please contact your esthetician. Avoid touching the healing area to avoid any bacteria coming near the site to prevent any possible infections. Do not touch, scratch, rub, pick or peel at the healing skin and allow it to flake off on its own. Makeup, facials, sweating, sun and UV light exposure, saunas, jacuzzis, and swimming is not permitted until the area is completely healed post procedure and after all touch-ups. Avoid submerging the eyebrow area in water, you may only rinse with water and lightly pat the area dry if needed. Regular activities can be resumed once the peeling has finished and the area is healed.